Empower Your Customers to ask for assistance.
– Placing Help request devices in key areas enables customers to ask for assistance with a push of a button.

Empower your store teams to anticipate the customer’s need for help.
– Indyme’s Sensing Technology determines assistance opportunities based on shopper behavior and triggers notifications to store team.

Indyme’s solutions optimize engagement for your business model. Whether you’re a self-service or high touch retailer, Indyme’s team of experts can tailor-fit a solution to meet your goals.

Improve Customer Satisfaction

Improve Conversion and Average Ticket

Recover Lost Sales From Locked Merchandise

Increase Operational Efficiency

Drive Performance Through Metrics and Analytics

Key Features

  • Easy installation – Wireless, battery-operated devices mount easily to any fixture.

  • Mobile-enabled – Solutions are beacon ready and can integrate with your current mobile platforms.

  • External triggers – Notifications can be triggered by external devices such as IP cameras, Smart Sense devices, etc.

  • Touch Screen Integration – Indyme’s Solutions easily integrates with any touch display.


Customer Facing – get real time notification of assistance and engagement opportunities in key areas of the sales floor.

  • Provide assistance at high value merchandise areas.
  • Recover lost sales at locked merchandise areas.
  • Know when help is needed at unmanned service counters.
  • Enable help requests at price checkers and kiosks.
  • Get notified when help is needed at high assist areas.
  • High assist areas where help is necessary to make a sale.

Associate Facing – automate associate-to-associate interaction.

  • Automate daily tasks like cashier requests and manager requests.
  • Send reminders for sweeps, store walks, inspections, etc.

Data Driven Insight

The activity data gathered is stored in a secure, cloud based platform where you can access reports in real-time. SmartPortal™ reports provide unique insights into shopper activity, empowering management to take actions that increase staffing effectiveness, build sales, and reduce shrink.