Fitting Room Security Solution

Fitting Room Security

Secure Your Fitting Rooms

The fitting room is your highest conversion zone and your biggest blind spot. To protect profits and fight shrink, SmartFit Security delivers real-time dwell sensing, entrance visibility, and instant staff alerts so your team responds to assist a sale or deter a theft in real time. The same system that deters theft drives conversion and makes every fitting room measurable across your retail chain.

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Fueling an exceptional experience at the largest retailers in the U.S.

Your Biggest Blind Spot

Apparel theft concentrates where cameras cannot go

The fitting room is the one place shoppers expect privacy, which is exactly why theft is highly concentrated in your biggest blind spot. Locked rooms kill conversion, attendants cost labor, cameras can’t enter. The result is a zone where shrink accumulates at scale with no alert, no record, no way to know which stores are hit the hardest.

Fitting Room Security without Cameras

Security that adds no labor and no friction

SmartFit Security is a purpose-built fitting room solution that increases sales and reduces shrink by design. Per-room sensing and entrance occupancy work together to deter theft and protect your highest-risk zone, while real-time dwell alerts route to the devices your team already carries. No general-purpose retrofit, no added labor.

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Data Where There Was None

Fitting rooms are finally measurable and manageable

SmartFit Security turns the fitting room from a blind spot into a secure, sales and data asset. Every occupancy event, dwell duration, and logged theft incident, flows into Indyme Cloud, giving loss prevention teams accurate dashboards and store-by-store benchmarks for the first time. The same hardware that protects the fitting room also unlocks operational analytics with no new devices required.

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Key features

Eight features across four capability areas: Sensing, Deterrence, Routing, and Analytics.

Per-Room Dwell Detection

Each room sensor detects occupancy in real time and flags extended stays for staff action.

Cluster Entrance Occupancy Monitoring

Dwell detection measures occupancy and for how long, making the space visibly monitored without cameras.

Extended-Stay Alerts

When occupancy exceeds a configurable threshold, the system routes a courtesy-knock alert to the nearest associate

Theft-Event Logging

Associates log confirmed theft events with a press-and-hold action, creating a timestamped Indyme Cloud record.

Smart Response Routing

Alerts reach your team through the communication tools they already carry: radios, handhelds, or PA systems.

Cloud Analytics

Chain-wide dashboards give district LP teams store-by-store occupancy, dwell, and theft-event data in one view.

Welcome Message on Entry

A custom configured audio message greets shoppers at the cluster entrance, signaling that the space is monitored.

Wireless and Wired Deployment

SmartFit Assist is wireless and installs in a single day. SmartFit PRO uses PoE over CAT5 for permanent flagship deployments. Both tiers support every LP feature.

BENEFITS

See theft, stop theft, prove the result

Theft Interrupted

Per-room alerts reach staff while the fitting room is occupied.

Staff & Customer Adoption

High rates of adoption for both staff and customer for a win-win experience.

Zero Confrontation

Deterrence is built into the environment; courtesy alerts reach staff before any incident escalates.

FAQ

Frequently asked questions

Here you'll find answers to the most common questions about our products and services. If you don't see what you're looking for, please don't hesitate to contact our team.

Cameras cannot go inside fitting rooms, and privacy regulations mean they never will. SmartFit Security uses per-room sensing instead. It detects occupancy and flags extended stays in real time, then routes a courtesy alert to your team. The result is visible deterrence and a real-time response in the moment, not evidence reviewed after the fact.

SmartFit Security never captures images or audio of what happens inside the room. It senses only occupancy and dwell time. The display at the entrance reads as a customer-experience aid that shows which rooms are available, and the deterrence value comes from the signal that the space is instrumented. Visible service. Invisible security.

SmartFit Security routes notifications through Smart Response, Indyme's notification platform, which connects to whatever communication tools your stores already use. Configuration is set once per store; associates receive alerts on the device they already carry. No new devices required.

SmartFit Assist is wireless and battery-powered; most stores complete installation in a single day. SmartFit PRO is wired via PoE over CAT5 and typically requires a few days per store depending on layout. Both tiers support every LP feature.

Yes. SmartFit Assist is wireless and battery-powered, making it the right choice for pilots, seasonal locations, or any environment where flexibility matters. Most stores complete installation in a single day. If the deployment expands, SmartFit PRO adds permanent PoE infrastructure without changing any of the LP features or workflows your team has already adopted.

From day one, every extended-stay event is flagged and routed to staff in real time. Indyme Cloud data begins accumulating immediately, so district teams have store-level baselines within the first week of operation. Most retailers identify their highest-risk clusters within the first month.

Comparison table

Focus Area	SmartFit Security	Alternative Approach
Detection	Per-room sensor shows real-time occupancy without cameras.	Nothing visible inside the room.
Response Timing	Alert routes to staff while the shopper is still inside.	Evidence found after shopper leaves; no real-time response.
Shopper Impact	Rooms stay open; visible service supports customer experience.	Locked Rooms: Conversion loss and added labor at every interaction.
Staff Effort	Alerts delivered through existing devices; no new workflow required.	Staffed Attendant: Requires dedicated headcount at every cluster.
Analytics	Chain-wide dwell, occupancy, and theft-event data in Indyme Cloud.	No System: No structured data; shrink visible only at audit.

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Let's turn challenges into opportunities. Together, we can create a customized solution to achieve your business goals.

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