Few companies could have predicted the global pandemic. Likewise, there wasn’t a corporate guide to the national outcry to the killing of George Floyd and the other forms of racial injustice our society is belatedly confronting.
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As retail finds its footing after being upended by the effects of COVID-19, most in the industry are anticipating lasting changes in the way consumers shop — and thus the way merchants will need to serve them.
A new survey reveals anxieties and expectations consumers have about shopping in stores as COVID-19 restrictions are lifted.
The COVID-19 pandemic has exacted a heavy toll on the U.S. economy following many of the shelter-in-place orders enacted by states beginning in March to stem the spread of the disease. As of May 14th, 36 million American have filed for unemployment due to the coronavirus outbreak.
With COVID-19 changing the way many retailers operate their stores and distribution centers, tech providers are offering innovative solutions designed to reduce the risk of infection.
Smart & Final of Los Angeles is streamlining checkout in the age of social distancing with a new queuing system that it says will guide customers more efficiently through the purchasing process.
A socially distant inspired checkout process being put in place at Smart & Final stores borrows heavily from an approach nonfood retailers put in place long before COVID-19.
That same voice calling for a cleanup in the produce aisle may also start telling people to break it up. With social distancing currently a top priority of retailers in the current environment, a supplier of shopper engagement and loss prevention technologies has flipped the script, now making devices that heighten real-time awareness of social … Continue reading Breakup In Aisle Three: Retail Tech Goes The Distance