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Innovation in retail since day one

We empower both Loss Prevention and Store Operations teams, boosting efficiency, reducing shrink, and enhancing the customer experience.
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Fueling an exceptional experience at the largest retailers in the US.
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Our expertise

What makes us unique?

We serve both Loss Prevention and Store Operations communities. By understanding the needs of these two, often siloed up organizations, we are uniquely positioned to optimize sales, security, and labor.

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We’re innovative

We have invented several breakthrough solutions.

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We’re trusted

We’ve been around for 40 years and are installed in over 40,000 stores.

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We’re responsive

We create targeted solutions tailored to each retailer’s unique challenges.

Solution suites

We're building solutions that drive success

Solutions for Loss Prevention

Minimize shrink, maximize security. Effectively combat theft and fraud, protecting your employees and assets.
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Solutions For Store Operations

Streamline operations, boost efficiency. Discover how we improve operational efficiency, optimize product availability, and enhance customer experience.
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PROVEN OUTCOMES

Why our clients choose us

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“Freedom Case has proven to be an invaluable asset.”

As Director of Security for Schnuck Markets, Inc., a regional grocery chain, I'm constantly seeking effective theft deterrents. I'm happy to share that the Freedom Case has proven to be an invaluable asset in our efforts to reduce theft, increase sales, and enhance overall security.

It's rare to find a product that not only protects merchandise but also contributes to increased sales. The Freedom Case is easy to use, provides a high level of protection, has an aesthetic appeal, and has been well-received by both our customers and teammates. I highly recommend it to any retailer seeking a dependable theft deterrent solution that doesn't hinder sales.

Matthew Redmond

Director of Security, Schnucks Markets, Inc.

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“It's smart, respectful, and effective.”

The Freedom Case has been a game-changer for us. At Whole Foods, we care deeply about creating a welcoming and convenient shopping experience. This solution helps us ensure product is available, minimize theft, and provide a safe place to work and shop... It's smart, respectful, and effective.

Steve Morand

Sr. Team Leader, Global Asset Protection & Safety, Whole Foods

Industries

We’ve got solutions tailored to every retail sector

We don't believe in a one-size-fits-all approach. Our deep understanding of diverse retail environments allows us to provide innovative solutions that are perfectly tailored to the specific challenges of your sector.

All Industries
Grocery
Drug
Convenience
Apparel & Footwear
DIY
Dollar Stores
Department Stores
Big Box Retail
Electronics
Specialty Retail
Solutions

More from Indyme

Store Operations

New York Retail Worker Safety Act Compliance

Indyme's Call Button gives New York retailers a silent, one-press way to meet the state's 2027 Retail Worker Safety Act requirement.

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Loss Prevention

Self-Service Locked Doors

Freedom GO replaces anonymous restroom and fitting room doors with self-service, identity-based access retailers can track and control.

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Loss Prevention

Active Deterrence Solution Page

SmartDome detects anomalous behavior in high-risk zones like cosmetics and frozen food, responding with audio and light to interrupt theft in the moment.

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Loss Prevention

Fitting Room Security Solution

SmartFit Security uses real-time dwell sensing and instant staff alerts in the fitting room, helping teams assist shoppers and deter theft as it happens.

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Store Operations

Fitting Room Operations Solution

SmartFit Operations connects fitting room shoppers to staff instantly, keeping service frictionless and turning requests into actionable insight.

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Store Operations

Customer Assistance Solution

Indyme's customer assistance solutions notify store associates instantly through existing devices, confirm help is coming, and record every interaction.

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Store Operations

Smart Response Solution

Smart Response routes store signals to the walkie, PA, or device staff already use, and escalates any unanswered alert until someone acts.

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Loss Prevention

Self-Service Locked Cases

Indyme's Freedom Case is a self-service locked case shoppers unlock in seconds with a phone number or loyalty ID, discouraging theft and logging access.

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How we help

Our approach

Your shoppers expect excellence. We help you deliver it.
Step 01

Sensing a wide range of in-store events

Our technology is designed to detect a broad spectrum of events—from a customer needing assistance to a suspicious activity at the exit—providing the foundational data needed for a truly responsive retail environment.

Step 02

Creating real-time awareness among team members

Our systems provide immediate alerts to store associates and managers on their preferred devices, enabling them to respond with speed and precision, whether it's to help a customer or address a security concern.

Step 03

Providing actionable insights to management

We’re providing management with a clear view of performance. This information helps you identify opportunities, refine strategies, and measure the impact of operational changes to drive better business outcomes.

Ready to transform your business?

Let's turn challenges into opportunities. Together, we can create a customized solution to achieve your business goals.

Let’s Talk