BOPIS is no longer optional
During the recent pandemic, retailers quickly realized their BOPIS experience was not meeting customer expectations. From automating curbside pickup to driving compliance with in-store merchandise pick, let Indyme help advance your digital transformation with its BOPIS automation solution.
How it Works
Customers simply press a web link in their BOPIS confirmation email and Indyme instantly notifies store associates.
When a pick request comes in, Indyme notifies store associates. When a pick request ages beyond policy, Indyme reminds store associates to drive compliance with pick policies.
Curbside Made Easy
Customers expect top flight service from your curbside pickup process. With Indyme’s web link automation, store associates are instantly notified when customers arrive at curbside. Leveraging Indyme’s cloud service, the customer is identified via voice messages delivered over existing in-store communications.
Pick Notifications
Ensuring BOPIS orders are picked from store stock rapidly is critical to high levels of fulfillment. If the pick request ages too long, the item may be purchased and stocked out. Indyme drives compliance with pick policies by notifying store associates of aging pick requests.
Locker Integration
Lockers are becoming increasingly popular as a BOPIS fulfilment method. Indyme’s locker integration notifies store associates of possible add-on sales or issues with checking out.
Key Features
- Quick and easy integration with most eCommerce platforms
- Notifies over nearly all existing in-store communications devices
- Multiple locker notification options
- Notification of attachment sale opportunities
- Full reporting of store associate response times
- Advanced health monitoring
Like what you see?
Click the button below and a solution specialist will reach out to discuss your application and explore possible solutions.
Learn More