During the recent pandemic, retailers quickly realized their BOPIS experience was not meeting customer expectations. From automating curbside pickup to driving compliance with in-store merchandise pick, let Indyme help advance your digital transformation with its BOPIS automation solution.
Customers simply press a web link in their BOPIS confirmation email and Indyme instantly notifies store associates.
When a pick request comes in, Indyme notifies store associates. When a pick request ages beyond policy, Indyme reminds store associates to drive compliance with pick policies.
Customers expect top flight service from your curbside pickup process. With Indyme’s web link automation, store associates are instantly notified when customers arrive at curbside. Leveraging Indyme’s cloud service, the customer is identified via voice messages delivered over existing in-store communications.
Ensuring BOPIS orders are picked from store stock rapidly is critical to high levels of fulfillment. If the pick request ages too long, the item may be purchased and stocked out. Indyme drives compliance with pick policies by notifying store associates of aging pick requests.
Lockers are becoming increasingly popular as a BOPIS fulfilment method. Indyme’s locker integration notifies store associates of possible add-on sales or issues with checking out.