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Case Study: Ace Hardware Store Ace Hardware enhances customer service and staff management with Indyme Technology.   Challenge Ace Hardware, with nearly 4,500 stores nationwide, is the largest retailer-owned hardware cooperative in the industry. Its motto, The Helpful Place, strives to make its outlets the most helpful hardware stores on the planet. This goal is … Continue reading Ace →

Case Study: The Container Store Indyme Smart Response Shopper Help Button boosted customer satisfaction with speedy service.   Challenge In 2007, The Container Store, the nation’s leading retailer of storage and organization products, launched an online shopping program called “Click & Pickup.” The new program enabled shoppers to order and pay for products online and … Continue reading Container Store →