Category Archives: News

In a recent earnings call, Walgreens CEO Tim Wentworth acknowledged that locking up merchandise to prevent shoplifting has negatively impacted sales. He stated, “When you lock things up… you don’t sell as many of them. We’ve kind of proven that pretty conclusively.”

Twenty-seven percent of shoppers said they would choose another retailer or abandon their purchase entirely if they came across locked-up products, but 62% said they would typically wait for assistance from an employee. The survey also found that those unwilling to wait for assistance will spend 21% of their dollars online compared to 18% for those … Continue reading 27% of shoppers will switch retailers, abandon purchase if they come across locked-up products

Spencer Hewett of Radar underscored the pivotal role of location data infrastructure in revolutionizing retail operations. Radar’s solution to inventory inaccuracies not only addresses the $1.1 trillion in lost sales but also paves the way for a seamless shopping experience. By integrating precise location tracking with inventory management, Radar offers retailers the ability to maintain … Continue reading Enhancing Store Performance, Security, and Safety: A Shoptalk US 2024 Synopsis

Locked cases, security turnstiles, AI-equipped cameras, receipt scanners, off-duty cops, license plate recognition — retailers are piling on anti-theft technologies as shoppers grit their teeth.

Retailers have seen a recent increase in these incidents, and grocers are particularly at risk because of the wide variety of sought-after items they sell. Grocers have long contended with store theft. But over the past few years they’ve seen an unsettling rise in a new kind of retail crime — one that is often … Continue reading Organized retail crime is growing. Here’s what grocers are doing about it.