Engage Customers,
Improve Operations
Indyme’s SmartResponse multiplies your staff by enabling targeted engagement, automating key processes, and reducing friction in your stores to increase conversion. Indyme lets you drive KPIs and do more with your staff.
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Engage
Put the power to receive assistance in the hands of your customers. Let them ask for help where and when they want it
Convert
Reduce abandonments at locked merchandise. Engage with your customers at key touch points in your stores
Automate
Automate workflows such as BOPIS fulfillment and purchase delivery to customers. Improve your queue line experience
Comply
Ensure compliance with critical store policies. Train, Trust, Verify
Satisfy
Drive higher NPS scores without adding staff hours. Let Indyme better leverage your existing staff to satisfy your customers
Applications for Store Ops
Applications
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Self Service Locked Case
Revolutionizing the locked case, Freedom Case allows customers to self-serve locked merchandise by exchanging personal information and monitoring their behavior.
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BOPIS Automation
Get notified of customers at curbside, ensure pick from store actions are completed on time.
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Help Buttons
Customer assistance is at the push of a button. Store associates get notified over existing in store communication tools.
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Fitting Room Solutions
Drive higher conversion with customer assistance, scene lighting, and endless aisle kiosks in your fitting room cluster.
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Queue Line Management
Drive higher efficiency and satisfaction in your queue line with automation tools and rich data.
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Automated Assist
Leverage the power of AI to identify customers in need of assistance. Increase satisfaction and conversion.
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Data Reporting and Analytics
Deploying technology into your stores can help drive higher performance. But how will you know if your new tech is being effectively utilized? The right metrics ensure you get the most out of your technology spend.
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Touchless Customer Assist
During the Pandemic, touchless solutions became increasingly important Today, they offer another convenient way for your customers to ask for assistance. Now you can offer shoppers a choice, to ask for help using their device or yours!
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COVID-19 Health and Safety
Check out our curbside automation, queue line management, mask wearing messaging, and automated traffic regulation solutions to keep your customers and employees safe.
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